Privacy Policy
Effective Date: March 21, 2026
1. Introduction
Welcome to Petals to the People (“we,” “our,” or “us”). We operate a New York–based Community Supported Agriculture (CSA) program offering flower bouquet subscriptions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, billing and delivery address
Payment Information: Payment details processed securely through third-party payment processors (we do not store full credit/debit card numbers)
Order Information: Subscription details, delivery instructions, and purchase history
Technical Information: IP address, browser type, device identifiers, and usage data
Communications: Messages, inquiries, or feedback you send to us
3. How We Collect Information
We collect information:
Directly from you when you place an order, sign up for a CSA share, or contact us
Automatically via cookies and similar tracking technologies
From third parties such as payment processors and analytics providers
4. How We Use Your Information
We use your information to:
Process payments and manage your CSA flower subscription
Coordinate pickups within New York
Communicate about orders, scheduling changes, or service updates
Send newsletters or promotional emails (you may opt out at any time)
Improve our website, services, and customer experience
Detect fraud and ensure the security of our systems
Comply with legal obligations under applicable laws
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
Ensure website functionality
Analyze traffic and usage patterns
Enhance your browsing experience
You can control cookies through your browser settings.
6. Sharing Your Information
We may share your information with:
Service Providers: Including payment processors, website hosting providers, email platforms, and delivery/logistics partners
Legal and Compliance: When required by law, regulation, subpoena, or court order (including obligations under New York law)
Business Transfers: In connection with a merger, sale, or transfer of assets
We do not sell your personal information.
7. Data Retention
We retain your information only as long as necessary to:
Provide CSA services and fulfill your orders
Maintain required business and financial records
Comply with applicable legal obligations
8. Data Security (New York SHIELD Act Notice)
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, consistent with the New York SHIELD Act.
However, no method of transmission over the Internet is completely secure.
9. Your Privacy Rights
While New York law does not currently provide a single comprehensive consumer privacy statute, you may have rights to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal and operational requirements)
Opt out of marketing communications at any time
To exercise these rights, contact us at hello@petalstothepeoplefarm.com.
10. Email and Marketing Communications (CAN-SPAM Compliance)
We comply with the CAN-SPAM Act. You can opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.
11. Children’s Privacy
Our services are not directed to children under 13. We comply with the Children’s Online Privacy Protection Act and do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or your personal information:
Petals to the People
hello@petalstothepeoplefarm.com